CUSTOMER SERVICE

Payments

  • What payment methods are available on our site?

    At Signorvino.com you can pay by:

    Credit Card (Visa, Mastercard, Maestro, American Express)
    Rechargeable credit card (e.g. Postepay)
    Cash on delivery (by courier only)
    PayPal
    Apple Pay
    Scalapay
    Gift Cards / e-Gift Cards
    Klarna

  • When is my credit card charged?

    For payments made by credit card and PayPal, our system will first authorise the amount. The charge and consequent movement of the purchase amount will only take place at the time of shipment. The display of the amount may vary according to the timing of your reference bank.

  • Can I pay in cash?

    Yes, at the final stage of the order you will have the option to select “cash on delivery”. Please note that this payment method is only available for courier delivery and there is an additional charge of €3. The limit for this payment method is €1999.

  • Can I pay in instalments?

    Yes, you can pay in three convenient monthly instalments of the same amount using Scalapay or Klarna’s Pay in 3 instalments service. Whichever option you choose, the first instalment will be charged at the time of purchase while the others will be charged in the following two months. Both Scalapay and Klarna will notify you in advance before proceeding with the charge. Scalapay and Klarna are completely free services as long as the instalments are paid by the due date. You will be charged a late payment fee if one or more instalments are not paid by the due date.

  • Is my payment secure?

    Payment is fully secured by the world's largest authentication systems and PCI compliant. Furthermore, all the information entered for the purchase will comply with the processing of personal data in full accordance with privacy regulations. Browsing is completely safe and certified by the certification system as LETS ENCRYPT.