You can check the order status at any time by going to the “MY ORDERS” section, after logging into your account. If you have not registered on Signorvino.com, you can check it by accessing the “TRACK YOUR ORDER” section at the bottom of the page. In this case you will need to enter the order number and the surname given during purchase. Within this section, you will be able to check and monitor your order via the “Track your shipment” section.

Please contact our Customer Service: we will be happy to place the order for you.
We kindly ask you to send us the following information:

• list of products you want to order (quantity)
• contact details (name, surname, email address, phone number)
• delivery details (full address for home or store delivery)
• payment method (by credit card via payment link or cash on delivery)

If you are already registered on our site, indicate whether you wish to complete your order as a registered user or as a guest. We would like to assure you that your personal data will be processed in compliance with our Privacy Policy.

Currently all orders placed on signorvino.com cannot be changed. However, you have the option to cancel your purchase within 15 minutes of placing the order. You can also return your order for free of charge if you are not satisfied with the items received. For more information, see the “Returns” section.

If you wish to release shipment of your order, please provide our Customer Service with a more complete or alternative address. Remember to always quote your order number and shipment tracking. We will notify the courier directly to proceed with the release.

We suggest you check if you have received a partial shipment confirmation email informing you that one of the items in your order is no longer available. If so, we confirm that the amount charged will only be for the items actually shipped. We remind you that for all orders paid by credit card and PayPal, the time at which the updated amount is displayed may vary according to the timings of the reference bank. If you have not received this communication, please contact our Customer Service. We will reply as soon as possible.

You can buy your e-Gift Card online and gift it to your special someone directly from this Link.

When completing the order, you can enter the discount code provided in the “Promotional Code” box. Remember to apply it before continuing with the checkout. We remind you that you can only use one promotional code per purchase.